FAQ

Frequently Asked Questions

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Pricing & Billing

Choose the Best Package for Your Needs

Accepted Payment Methods

At The City Arborist, we believe in transparent pricing and billing policies. We offer competitive pricing for our tree pruning, tree removal, and professional tree maintenance and care services. We accept all major credit cards, cash, and checks as payment methods.

Cancellation and Refund Policy

We understand that plans can change, and we're happy to work with you to reschedule or cancel your appointment. If you need to cancel your appointment, please let us know at least 24 hours in advance. If you cancel within 24 hours of your appointment, you may be subject to a cancellation fee.

Customer Satisfaction Guarantee

At The City Arborist, we're committed to providing high-quality tree care services to our customers. If you're not satisfied with our work, we'll do everything we can to make it right. Contact us within 24 hours of your appointment, and we'll work with you to address any concerns you have.